What information do I need to provide for KYC requirements?

Updated 5 months ago

Step 1 - Personal information
You will be asked to complete the form with the following details as stated in your official documentation:  
Gender, Date of birth, Nationality, Telephone number, Passport or ID number, Tax ID (where applicable), Home Address and Investor Information. 

Step 2 - Documents
You will be asked to submit 2 different types of supporting documents:
Proof of Identity (POI) and Proof of Address (POA). 
Information stated in supporting documents must match with the details provided in Personal information.  

Documents accepted as POI (select one of the below)

    •  Passport 
    • ID card  
    • Driving license 

    Documents must be valid and not expired. Make sure that official documents provided are valid and not expired.

    Please upload a photo of both sides of the original colored document.

    When you upload them to the Client Portal, make sure that the image is clear (slightly blurry images will not be accepted) and that there are no cut edges. 
    Format and size accepted – (10 MB - jpeg, jpg, tiff, jfif, png, doc, docx and pdf).


    Documents accepted as POA (select one of the below)

    • i. Utility Bill such as electricity bill, water bill, gas bill, landline phone bill, TV/Internet bill, local authority tax bill, property tax, municipality fees and home insurance documents which includes the Client’s and/or Partner’s full name, full residential address, full name of the issuing institution/authority and issue date which must be no longer than 6 months;
    • ii. Bank Statement/ Bank Confirmation which indicates the Client’s and/or Partner’s full name, full residential address, logo or clear stamp of the bank and issue date which must be no longer than 6 months;
    • iii. Certificate of residence issued by local municipality, police station etc. which includes the Client’s and/or Partner’s full name, full residential address, full name of the issuing authority and clear stamp of the issuing authority.
    • iv. Affidavit which indicates the Client’s and/or Partner’s full name, full residential address, signature and stamp of the public notary or a public’s official and/or any other Government issued document which includes the above-mentioned information.
    The address on all POA documents match the residential address provided when registering to the Client Portal
    When you upload them on the Client Portal, make sure that the image is clear (slightly blurry images will not be accepted) and that there are not cut edges.
    Format and size accepted – (10 MB - jpeg, jpg, tiff, jfif, png, doc, docx and pdf).
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