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How do I switch off 2-step authentication (2FA) on my account?

Updated 10 months ago

From your Client Portal, click on ‘Settings’ then select the ‘Security’ tab from the left hand side menu to remove the 2FA for Login and/or for withdrawals separately. In this case, you will be required to keep your email at least, since for security purposes there should be at least one form of confirmation check to allow the withdrawal request to go through.

  1. Please make sure to download the platform from our website or the Client Portal.
  2. Please ensure that you are connected to the internet.
If you continue to face login issues, you can contact us for immediate support. Please remember that any screenshots you can provide us with will help us in identifying the issue.
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